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Cancellation

New Here ,
Jul 25, 2021 Jul 25, 2021

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I need somebody to  contact me about my account. I signed up for a free 7 day trial but had no intention of signing up for 12 months.

 

Adobe then debited my card and when I try to cancel in my account page, there is an early termination fee.

 

There was never an option to cancel the free trial. I don't want the plan and want my account deleted. 

 

There is no phone number or email address to contact about this. 

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Cancel subscription

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Adobe Community Professional ,
Jul 25, 2021 Jul 25, 2021

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You should contact Adobe directly for help with this issue:
General help page: https://helpx.adobe.com/contact.html
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(type "Agent" to chat with a real person)
Phone support: https://helpx.adobe.com/contact/phone.html
There is no email support.


Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

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