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Recently, I noticed that I had been charged for an Adobe Pro Trial Subscription for both January and February, even though I had cancelled.
I first cancelled in January the very day I had installed and used it. Because I later happened to notice that it still seemed active, and thinking that I had forgotten to cancel before, I cancelled again in February.
I’ve been finding it difficult to find someone at Adobe to address this problem. I would like a refund, along with confirmation that my cancellation has been accepted.
Thank you.
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Hope you are doing well and sorry to hear that.
This is something that can be better handled by our billing team, i have shared more details in private message, please check .
Regards
Amal