Cancelling subscription

[martin_0487]

Hello, 

I didn't realize that my free trial expired and now it costed me 24€. 
It says that cancelling and returning the money should be in 5 business days. But as student I need it sooner. 
Does anyone have experience how long does it take to deliver on my bank account? And is there any possibility or a way that it could arrive sooner?

Thank you.  

[Amal. · Accepted solution]

Hi

I hope you're doing well. Thank you for reaching out.

I have reviewed the Adobe account associated with the Adobe ID you are using on this community and can confirm that the refund has been successfully processed on our end. The amount should reflect in your account within 5-7 business days, depending on your bank's processing time.

Additionally for future reference and self-help please check the help page https://helpx.adobe.com/manage-account/using/cancel-subscription.html

Hope this information will help.

[xhanti_0452]

Good day.

My free trial for AdobeAcrobat Pro expired today and money was deducted from my account, but when I try and cancel it tells me I have no active plans. I need help in rectifying this issue.

[alicia_1399]

Hii,

my free trial is already ended. My money was deducted from my account too. Im a student, and i need that money now. How do i get refund or unsubcribe to adobe yah. I just try out the software and not planing to use it in the future. And im realy short of money. Pleasee help me 😿

[alicia_1399]

When i try to cancel the plan, it says has to pay extra money. Whelpppp