Cannot Change Bate Number Font from "Symbol"

New Here ,
Feb 10, 2022 Feb 10, 2022

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When I try to add bate numbering to any PDF file, the only font it allows for the prefix is "symbol." Any ideas on why this is the only option? I've attached what I'm seeing.

 

Thank you 

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Edit and convert PDFs , General troubleshooting

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Community Expert ,
Feb 11, 2022 Feb 11, 2022

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What's the exact version number of the application (You can find it out by going to Help - About Adobe Acrobat)? What's your OS version?

Does it happen only with this one file, or with any file you run it on?

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New Here ,
Feb 11, 2022 Feb 11, 2022

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-Adobe Pro DC version 2021.011.20039 and macOS 12.

 

-This occurs with all PDFs.

 

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New Here ,
Jul 12, 2022 Jul 12, 2022

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Still no solution?
i have the same problem with the " add header and footer menu"!

mac 11.4 acrobat pro DC 2022

screenshot:

ik16B7_0-1657620505763.png

 

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New Here ,
Aug 16, 2022 Aug 16, 2022

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I am still having the same issue. It happens for all PDFs and no one else under our account has the problem but me.

thanks! 

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New Here ,
Sep 18, 2022 Sep 18, 2022

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I am now having the same problem.  What's the solution?

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New Here ,
Sep 18, 2022 Sep 18, 2022

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Wish I knew. Still no response from Adobe.

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New Here ,
Sep 19, 2022 Sep 19, 2022

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Mine was fixed after updating and fully restarting my computer 

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New Here ,
Sep 20, 2022 Sep 20, 2022

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Yes, that was the first thing that I tried. It was completely uninstalled, reinstalled, and still no other option for a font other than symbol

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