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Cannot Cnacel my plan

New Here ,
Aug 15, 2021 Aug 15, 2021

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I'm willing no longer using Adobe Acrobat so I am not paying for subsciption so I need to cancel my plan and refuse automatic billing from my credit card

I cannot se the cancel plan button as it says in the provided instuctions, please, assist.

 

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Adobe Employee ,
Aug 16, 2021 Aug 16, 2021

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Hi Lola

 

Hope you are doing well and sorry for the trouble. As mentioned you want to discontinue with the services and cannot see the cancel plan button as it says in the provided instructions.

 

It is something that can be sort out by our billing team. I have shared more information with you in Private message please check.

 

Regards

Amal

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