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Cannot create pdf from word doc

New Here ,
Feb 08, 2023 Feb 08, 2023

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Hi, I cannot create a PDF from a word doc anymore. I have uninstalled acrobat pro & re-installed to the latest version. 

I am still notified with an error message "An unexpected error occurred. PDFMaker was unable to create the Adobe PDF"

 

I produce these up until a few weeks ago, does anyone have any help?

 

Thanks

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LEGEND ,
Feb 08, 2023 Feb 08, 2023

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Does it work if you use Save as Adobe PDF from Inside Word?

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New Here ,
Feb 08, 2023 Feb 08, 2023

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My end goal is to save the word doc as a PDF so that i can then sent it out for signature to several of my colleagues. I'll try that to see if it works. Even if it did, there still must be a bug or setting causing the issue as it has worked for over a year for me. Thanks for your input. 

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