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Cannot delete comments

New Here ,
Jan 05, 2022 Jan 05, 2022

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I have 50,000 comments in a PDF document probably leading to the reasons why Adobe Acrobat DC is so unbelievably slow, unsuable, constantly crashes, and stops responding. I pay for this software and this is unacceptable and leading to lost productivty and frustration. WHY can't I delete these comments? I highlight all 50,000 comments and delete is greyed out. 

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Crash or freeze , Edit and convert PDFs , General troubleshooting

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correct answers 1 Correct answer

Community Expert , Jan 05, 2022 Jan 05, 2022

File> Save as other> Optimized PDF.

Saving as an optimized pdf and choosing to discard and clean up anything you don't need should reduce the size and might help with the other issues you are having.

optimize comments.png

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Explorer ,
Jan 05, 2022 Jan 05, 2022

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Use the Redact tool to use Sanitize Document and selectively remove only the comments.

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Community Expert ,
Jan 05, 2022 Jan 05, 2022

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Try running this script on it:

 

this.syncAnnotScan();
var annots = this.getAnnots();
if (annots!=null) {
	for (var i=annots.length-1; i>=0; i--) {
		var annot = annots[i];
		annot.destroy();
	}
}

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Community Expert ,
Jan 05, 2022 Jan 05, 2022

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print document as a new PDF without comments

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Community Expert ,
Jan 05, 2022 Jan 05, 2022

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File> Save as other> Optimized PDF.

Saving as an optimized pdf and choosing to discard and clean up anything you don't need should reduce the size and might help with the other issues you are having.

optimize comments.png

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New Here ,
Jul 08, 2024 Jul 08, 2024

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that worked for me, I did not try the script method.

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Adobe Employee ,
Jul 16, 2024 Jul 16, 2024

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LATEST

Hi there

 

We are glad to hear that the issue got fixed.

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

 

~Amal

Regards
Amal

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