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9

Cannot do anything in Adobe

Community Beginner ,
Nov 20, 2023 Nov 20, 2023

I purchased Adobe on 11/9/23 but every time I try to do something in Adobe it asks me to purchase.  I have done the install & update from the emails I received after the purchase but that doesn't help.  Does anyone know what I need to do to access Adobe.  Thank you.

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Install update and subscribe to Acrobat
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Community Expert ,
Nov 20, 2023 Nov 20, 2023

Adobe is NOT a software but a company that sells alot of different software. So WHAT Software did you purchase and where? 

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Community Beginner ,
Nov 20, 2023 Nov 20, 2023

I purchased Adobe Acrobat Pro. And when I open a PDF & want to edit it, I get a pop up box that says I have to subscribe.

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Community Expert ,
Nov 20, 2023 Nov 20, 2023

Did you purchase a perpetual license, or a subscription?

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Community Beginner ,
Nov 20, 2023 Nov 20, 2023
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I purchased a subscription. I am being charged 21.24 each month.

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