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Deana304371611pbl
Participant
June 12, 2023
質問

Cannot edit PDFS?

  • June 12, 2023
  • 返信数 2.
  • 1095 ビュー

So, I've paid for the entire creative cloud... but somehow I still have to pay additionally to use acrobat pro. Can someone make this make sense? I subscribed to the free 7 day trial and I still cannot access any of the editing tools. All I want to do is fill and sign a W9. Yikes. I miss the days where when you bought a program, it was yours. This subscription based model is robbery.

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    返信数 2

    Bevi Chagnon - PubCom.com
    Bevi Chagnon - PubCom.com
    Legend
    June 12, 2023

    Gary@gary_sc is correct.

     

    Plus, if all you want to do is sign a form, you don't need a subscription at all. Acrobat Reader lets users fill in and sign forms without any additional software.

     

    Can you check and see which version of Acrobat is opening on your system: Acrobat Reader or Acrobat DC Pro?

     

    |    Bevi Chagnon   |  Designer, Trainer, & Technologist for Accessible Documents ||    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |
      D
      Deana304371611pbl作成者
      Participant
      June 15, 2023

      I did not know that! I was having so much trouble signing the W9 because it's a protected document. I just got it to work a day after I posted for help by using the browser application on the Creative Cloud. When I try to use the desktop program, it opens Acrobat DC.

        Bevi Chagnon - PubCom.com
        Bevi Chagnon - PubCom.com
        Legend
        June 15, 2023
        quote

        ...because it's a protected document.

        By @Deana304371611pbl

         

        Yes, the official W-9 form by the US federal government's IRS is indeed protected, but it does allow users to make Acrobat comments, fill in form fields, print the PDF, and sign it.

         

        Maybe your copy was corrupted or changed by your employer or even grossly out of date.

         

        In the future, if you have problems working with a government form, download an official copy from the government's website (federal, state, local). IRS' website is www.irs.gov/FormW9. Employers are required to provide employees with current copies, but that's more a dream than a reality!

         

        Glad you found a way to make it work for you!

         

        |    Bevi Chagnon   |  Designer, Trainer, & Technologist for Accessible Documents ||    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |
        gary_sc
        Community Expert
        gary_scCommunity Expert
        Community Expert
        June 12, 2023

        Hi, @Deana304371611pbl, 

         

        My guess is that you had Acrobat Reader on your computer before you got the CC set of applications. While YOU know you have Acrobat Pro; your computer is still set to open PDFs in Reader. You do not state if you're on a PC or a Mac, but I'm assuming that you know how to reset your computer to use Acrobat Pro instead of Reader. Yes, even during the 7-day trial you have access to Acrobat Pro (assuming that you've downloaded it).

         

        Let me know how it works out.

          D
          Deana304371611pbl作成者
          Participant
          June 15, 2023

          It's interesting that you say that, because I eventually was able to access Acrobat Pro tools on the Creative Cloud in my browser! I had not thought of this, but it's entirely possible. I'm on a PC so I'm going to give this a shot. Thank you so much.

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