Cannot fill and sign

[janusz16B6]

Cannot fill text document.

After I choose Fill & Sign, click the cousour on position - just half-transparent text "Fill teh text here" appears.

Before coursor appeared and I could type text-not now.

I can still Sign document as I did before.

Any idea. I'v tried to re-install Adobe - no changes.

[Meenakshi Negi]

Hi Janusz,

Thank you for reporting this.

Could you please confirm the application and OS version on the machine?

It would be helpful if you can share a video of the issue occurring at your end.

Thanks,

Meenakshi

[Meenakshi Negi · Accepted solution]

Hi Janusz,

We have released an optional update for Acrobat and Reader DC (version 21.005.20054) that addresses this issue.

Please update the application to the latest version from this link: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousjunehotfix2...

Let us know how it goes.

Regards,
Meenakshi

[allcitysf13]

I tried to install the optional updates and they failed to install - got an error. This is on a mac with updated Ventura 13.2.1.

[Donald29018457i136]

I have similar problem. I completed a form with Fill & Sign using the Add Text Ab tool. I returned to it several times over two days to complete. Today when returing to correct and add text as I have before the Add Text Ab tool is not on the menu bar and nowhere to be found. I tried updating with the link provided above but it failed to load indicating it "encountered and error that caused it to fail." 

MacPro (late 2013) 

OS Monterey 12.6.3

[sergiorivas]

Still can move my acrobat, I download the app but still does not edit or enter info

[Mumtoz36960074z5tl]

Hi, I have an exactly the same problem with filling the forms. It has started today. I am paying a lot of Adobe subscription, so such things shouldn't happen. Your optional updates don't mention an error of not being able to fill the form. I have MacOS Catalina, version 10.15.17 and I don't have enough space to download all optional updates, especially, if they don't say they are designed to fix specifically this problem. Which optional update exactly deals with this specific problem?