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Cannot fill & sign

New Here ,
Aug 10, 2017 Aug 10, 2017

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Hello,

I am having problems filling out the form. I can't write anything because the only thing that appears in the toolbar is 'Sign'

adb.jpg

I spent like 2 hours figuring out what is going on, even uninstalled polish version and installed english but it didn't help, neither did logging in. How can I insert the text in the form?

Thank you in advance.

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Edit and convert PDFs

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correct answers 1 Correct answer

Adobe Employee , Aug 28, 2017 Aug 28, 2017

This will also happen if you open a form with actual form fields in the "Fill & Sign" tool, the existing form fields can be filled out inside of Fill & Sign or just in Acrobat/Reader outside of the Fill & Sign tool, but any PDF with real "field" (Acroform or XFA) will not show the tools in Fill & Sign to add text fields and checkboxes etc.  Fill & Sign can still be used to add a simple signature to an Acroform and you can just click inside the highlighted fields (should be highlighted) to add in

...

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Community Expert ,
Aug 10, 2017 Aug 10, 2017

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Maybe the file is secured or does not allow adding comments or filling-in form fields...

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New Here ,
Aug 11, 2017 Aug 11, 2017

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Well the form is degined to be filled-in, so that would be odd. I don't see any 'protection', but how can I check it to be 100% sure?

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Community Expert ,
Aug 11, 2017 Aug 11, 2017

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Go to File - Properties - Security and check what is allowed and what is not allowed there.

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New Here ,
Jan 21, 2020 Jan 21, 2020

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Hello

I have spent the last 5 hours trying to find the problem with not being able to sign the adobe reader document.  I have purchased the adobe sign to enable me to get past the download of the signature file and then move past start.

NOTHING IS WORKING.

I can not access a file-security promp

I cannot access a signature

I cannot download and open the file in adobe signature

nor can I sign the document in the reader

This is a complete hoax.

Please help

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New Here ,
May 06, 2022 May 06, 2022

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me also answer?

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Community Beginner ,
Apr 29, 2020 Apr 29, 2020

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All are allowed but still i cant find icon to insert text in Fill & Sign

azril_imran_1-1588223359431.png

 

 

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Adobe Employee ,
Aug 28, 2017 Aug 28, 2017

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This will also happen if you open a form with actual form fields in the "Fill & Sign" tool, the existing form fields can be filled out inside of Fill & Sign or just in Acrobat/Reader outside of the Fill & Sign tool, but any PDF with real "field" (Acroform or XFA) will not show the tools in Fill & Sign to add text fields and checkboxes etc.  Fill & Sign can still be used to add a simple signature to an Acroform and you can just click inside the highlighted fields (should be highlighted) to add information.

Thanks,

Josh

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New Here ,
Jan 06, 2021 Jan 06, 2021

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I am having this EXACT PROBLEM on an iMac running Catalina. I have a fillable form from the MN Secretary of State, and I cannot seem to put any text in the fillable boxes. According to online help, I am supposed to see a toolbar at the top with an abc icon, and it is NOT THERE. The answer below tells me why (an incredible screwup by Adobe), but does not tell me what the work around is. How do I enter text in the fillable boxes -- or is "fill and sign" just a mirage?

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Community Expert ,
Jan 06, 2021 Jan 06, 2021

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Can you share the form?

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New Here ,
Jan 08, 2021 Jan 08, 2021

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Even though the icon of the PDF shows a form that is filled out, I can never see the filled out portions when I open it. And if I wanted to fill it out, I can do so online, but can’t seem to save a filled out copy to my computer. So I *could* just fill it out on my computer, but all the tools listed under “A” in the online help for fill and sign do not appear, as the screen shot shows. In the past, I thought I could fill out a PDF form using Reader. Is that not true anymore? Do I have to rent some other form of Acrobat to be able to do that?

Dan




----
Daniel Pinkerton
Playwright & lyricist
Co-artistic director, Fortune’s Fool Theatre
2113 22nd Avenue S.
Minneapolis MN 55404
tel: 612-298-2783

"I'll let you be in my dreams if I can be in yours."
---Bob Dylan

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New Here ,
Jan 08, 2021 Jan 08, 2021

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I sent an email with a screenshot and the form, but as you'll see below, neither of them can be seen. How can I share them to this forum?

 

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New Here ,
Jan 06, 2021 Jan 06, 2021

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Sorry, but this does not work.

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New Here ,
Oct 18, 2022 Oct 18, 2022

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Same problem. Doesn't work. So frustrating!!! hours and hors lost trying to make this work

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Adobe Employee ,
Oct 19, 2022 Oct 19, 2022

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Hi navas65593013,

 

Thank you for reaching out and sorry to hear about the trouble caused

 

Please let us know about the issue you are experiencing with Fill & Sign feature.

Che ck if the issue occurs with every PDF where you use the feature.

Share the Acrobat and OS version numbers 

 

Thanks,

Meenakshi

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