Cannot open PDF files with adobe acrobat

Question

Hi,  the other day I discovered that I can no longer open PDF files with Adobe Acrobat (free version) I constantly get this errormessage: "This Adobe-side does not match you geographical location. Based on you geographical location, we believe that you would prefer the homepage Denmark, where you wil find regional content, offers and prices" To solve this, I follow the instructions (ctrl+alt+del) etc. with no succes. I have deleted the app and reinstalled it - no succes. Does anyone out there know about this problem ? best regards Michael

social_GazelleB82A · Answer

I have never experienced this particular error message, but I have a few things to try whenever I encounter problems with PDF:

Try to open the PDF in a browser. Drag it in to the main window and see if it displays properly.
Try to open the PDF in another app like Preview.
Try uploading the PDF to acrobat.adobe.com. (You'll need to log in with your Adobe account.)

In all cases, if you can't seem to open the PDF, I think it may be a problem with the way the file was encoded in the first place. That, at least, will help you trace back to the person or source to examine for the future.

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