Cannot print PDF on Mac OS Sonoma

[Henk22202487w381]

Heb een Mac Mini M1 en software Sonoma 14.0

Sinds ik Sonoma heb geinstalleerd kan ik niet meer uit Acrobat Printen.

Zie bijlage welke melding ik krijg.

Heb een printer van Canon Maxify iB4150

Hoop dat iemand me kan helpen.

Alvast bedankt

[Abambo]

This is a known error that seems to be in relation to Sonoma. Until Adobe addresses this issue, you should not upgrade to Sonoma. You can check this forum for multiple posts of this style.

[Meenakshi Negi]

Hi Henk22202487w381,

Thank you for reaching out.

This is a known issue, and the team is working on a fix. In the meantime, we suggest to use the following workaround: 

Click the "Advanced" button in the print dialog and choose "Print As Image". Check if that helps.

We will update you once the fix is available, and we appreciate your patience.

Thanks,

Meenakshi

[Meenakshi Negi · Accepted solution]

Hi Henk22202487w381,

The latest Adobe Acrobat version (23.06.20360) released addresses this issue. Please update the application to the newest version using the following steps:

- In Acrobat, go to Menu > Help
- Select "Check for Updates."

For more information about the new release, refer to the following link: Adobe Acrobat Release Notes.

Let us know how it goes.

Thanks,
Meenakshi

[Henk22202487w381]

Super bedankt, kan weer printen.

Bedankt voor jullie hulp