Cannot print

New Here ,
May 11, 2022 May 11, 2022

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I have Adobe Acrobat 11 Pro and a MacBook Pro. Suddenly I'm getting a message saying "Filter Failed" and it won't print. Please help.

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Print and prepress

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correct answers 1 Correct answer

Adobe Employee , May 12, 2022 May 12, 2022

Hi there

 

Hope you are doing well and sorry to hear that.

 

Please go through the help page https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html and see if that helps.

 

Note: Adobe Acrobat 11 is an old EOL application. Please check the help page https://helpx.adobe.com/acrobat/kb/end-of-support-acrobat-xi-reader-xi.html

 

Regards

Amal

 

Regards

 

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Adobe Employee ,
May 12, 2022 May 12, 2022

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Hi there

 

Hope you are doing well and sorry to hear that.

 

Please go through the help page https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html and see if that helps.

 

Note: Adobe Acrobat 11 is an old EOL application. Please check the help page https://helpx.adobe.com/acrobat/kb/end-of-support-acrobat-xi-reader-xi.html

 

Regards

Amal

 

Regards

 

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New Here ,
May 21, 2022 May 21, 2022

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Thank you so much. Problem solved.  On the help page it suggested clicking on the Advanced tab and then selecting PRINT AS IMAGE. Voila!  Somehow it got unchecked.  Meanwhile, I had called Adobe several times and no one suggested that!  They only said that I had to buy the latest version of Actocat Pro.

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