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Cant open Adobe

New Here ,
Mar 01, 2024 Mar 01, 2024

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Keep getting windows error that a other instance of program running is preventing this from running; there is no other adobe program open.  This started a few days ago.  I have Adobe DC standard plan 

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General troubleshooting

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Adobe Employee ,
Mar 15, 2024 Mar 15, 2024

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Hi there

 

Hope you are doing well and sorry to keep you waiting.

 

If you are still experiencing this issue, please remove the application using the Acrobat cleaner tool https://adobe.ly/3Thxw5G , reboot the computer and reinstall the application using the direct link https://adobe.ly/3IEg1HH and check if that works.

 

Let us know if you experience any trouble and need more help.

 

~Amal

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