Cant see my selction after latest Acrobat update

[Richard5C56]

Hi .

My Acrobat has just updated to Build: 21.7.20091.452411 and since then I cant see the items I am selected.

Ive attached what I mean in that when I select something I cant see what Ive selected and it is making working very difficult. The attached picture shows what I could do before so when I select something I can see what I select. Now when I select something it doesnt show me on screen what Ive selected even though I know I have selected it. Ive gone through all preferences and cant seee anything to change. Im using pitstop pro as well and have gone through preferences as well.

Any help would be appreciated.

[jasonh75074925]

I have the same issue with the selection tool from Pitstop! Enfocus are aware of it!

Attached are some screenshots

[AkanchhaS]

Hi All,

Thanks for reporting this to us. Allow us sometime to check our resources and see what's the root cause of this issue.

meanwhile, please share the exact version of your Mac OS with us. 

Thanks,

Akanchha 

[jasonh75074925]

HI Akanchha

I am on Mojave 10.14.6

[Richard5C56]

Same version as below

[Richard5C56]

same version as above sorry

[default2io3ybp6itq6]

Hello,

Is this issue occurring with Pitstop only? Can you give a try to other similar apps?

Thanks

(Email removed by Mod)

[default2io3ybp6itq6]

Hi Richard5C56,

Thanks for reaching out to us. Have you recently updated Pitstop Pro version as well. Please let us know the current one which you are using.

Also, is this issue common with all documents or some specific PDF? If you could share some PDF with us where this is replicable, that would be great.

Please share a recording too for this issue if possible.

Thanks

(Email removed by Mod)

[Richard5C56]

This is only happening with Pitstop no other apps. Im using pitstop pro13.

It happens with all documents, Ive had to remove acrobat and reinstall previous version for the moment to get around this problem.

[derryn_thomas]

Hi, I'm having exactly the same issue. It's almost impossible for me to be able to edit PDF files using the select object tool in Pitstop without being able to see the selections I've made.

Is there a way to instal an older version of acrobat? 

[Mayank Panwar]

Hi All,

Thanks for reporting the issue. We have reported this to engineering team and will get back to you on this with further updates.

[Mayank Panwar · Accepted solution]

Hi everyone,

We had a dicussion with EnFocus team and this issue has to be fixed by Enfocus team. It will be avaiable with future updates of Enfocus Plugin.

Thanks,

Mayank Panwar

Adobe Acrobat Team 

[abailescollins]

Enfocus have now released an update to support the changes made in the latest version of Adobe Acrobat.

This is a free upgrade of PitStop 2021. Users of older PitStop versions will need to upgrade to PitStop 2021.