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For the past two weeks I have been trying to trouble shoot two users who are unable to sign documents with a smart card certificat or save PDF documents. what I have tried so far is as follows
I have ensured they are using the most current version of Adobe Acrobat DC
I have ensured there copy is active using acrobat distiller
I have repaired installation
I have attempted to save documents as a optimized PDF recieved a cannot save error 105
I attempted to print to PDF recieved a cannot save error 105
I attempted to extract pages and save, same error
I cleared the local cache
I cleared the certificat cache
I ensured FIPS was off in registry and double checked in local policy
At this point I am not sure what else to try.
One of my coworkers figured out the solution today.
2 go to Edit > Preferences > Signatures.
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One of my coworkers figured out the solution today.
2 go to Edit > Preferences > Signatures.