cant unistall

[amber_0442]

I can not get adobe acrobat off my computer. I have researched all the troubleshooting for this and I am still comming up empty handed. I was able to uninstall and remove all the cloud apps but there is still one left (adobe acrobat). This issue all started when I downloaded the desk top app onto my computer and it kept crashing everytime I opened it. I did the suggested troubleshoots for this. deleting credentials and went to delete the app as a last resort and reinstall it. but this is where a second issue occured. I can not delete the app. I keep getting the error "No valid sequence could be found for the set of patches." I did the adobe cleaner and followed the directions, (did this several times just to confirm I was doing this right). I still an not able to remove it from my computer. I thought it might be a glitch on my computer and restarted it and attempted to redownload it and reinstall it. when the install screen appeared it just opened the glitchy app that crashes a few seconds after the installer opened it. can someone help me with this?

[S. S]

Hi @amber_0442,

Hope you are doing well. Sorry for the trouble, and the delayed response.

In case you experience similar issues in the future, you can try using the cleaner tool specifically designed for Acrobat.

To do so, restart your computer once, then run the Acrobat cleaner tool https://adobe.ly/40ZAtvc.

Once done, restart the computer again, and your issue should be fixed.

-Souvik