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When offline, my Acrobat Pro DC won't work. It prompts me for login creds but you can't login offline. I want to be able to use this app offline. I don't see any options to fix this (stay logged in box, etc.).
Windows 10, Acrobat Pro DC 19.021
Since this is a subscription-based application it needs to be able to access the internet to verify that your subscription is valid.
You need to switch to the non-subscription version (Acrobat 2017, currently) if you want to be able to use it even when the computer is offline.
With the monthly subscription one must go online once a month so the user's copy can verify the monthly fee has been paid.
Thank you for providing the correct answer to Cant Use Acrobat Pro DC offiine, you said "With the monthly subscription one must go online once a month so the user's copy can verify the monthly fee has been paid.." I do go online often, occasionally need to use Acrobat Pro DC offline. When I am offline and open a PDF, I get an error message in a few seconds prompting me to go online or leave Acrobat.
I understand now. When offline I must first open the app, then access the PDF file and all is well. When I simply double click the file from Win Explorer, I get the error message.
Hi - I have the same problem and I must be an idiot because I don't understand what you now understand. when I'm offline (usually out of wifi range) when I 'first open the app' it immediately comes up with the LOGIN screen. then when I try to open the PDF i want to access, I still can't access? What am i doing wrong? Thanks
Acrobat DC requires internet access from time to time to make sure that your subscription is still valid.
Depending on your subscription you need to be on-line from time to time.
Please update this thread if you get in trouble as soon as you switch off the internet.