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Change default date setting in e-signature form

Community Beginner ,
Mar 12, 2024 Mar 12, 2024

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I'm sending a lot of forms for my clients to e-sign and Acrobat keeps defaulting to DD/MM/YYYY instead of MM/DD/YYYY. I thought that changing one input field would change the inputs for all the date forms but it didn't! I have to manually change the date settings for every date field.

 

Is there a way to set the default? I can't find it in app or online. 

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Modern Acrobat , Security digital signatures and esignatures

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Community Beginner , Mar 20, 2024 Mar 20, 2024

The issue seems to have resolved itself! After enough times of setting the date to MM/DD/YYYY, Acrobat has saved the settings for both Date and Date of Signing fields. It seems like you have to do it with a dozen or so clients before it catches on.

 

Feedback to the team would be to allow users to set the date default from the get go!

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Community Expert ,
Mar 12, 2024 Mar 12, 2024

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Hi @breathandtaxesllc ,

 

Can you confirm or verify if the users that are receiving your PDFs are also using Adobe Acrobat or are they opening and viewing your PDFs on web browsers?

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Community Beginner ,
Mar 12, 2024 Mar 12, 2024

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They're likely signing from a web browser.


--
Warm regards,

*Nicole Long, CPA*
*she/her*
‪*P*: (503) 662-2894‬
*F*: (503) 563-3284
*E*: nicole@breathandtaxesllc.com
www.breathandtaxesllc.com


*WARNING:* Sending items containing sensitive information via email is
highly discouraged. Your personal information cannot be safeguarded when
sent through email. If you send sensitive information via email to Breath
and Taxes LLC, we take no responsibility as to its security.

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Community Beginner ,
Mar 12, 2024 Mar 12, 2024

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To add onto this user flaw, when I set the date settings and then change it to "Date of Signing" it resets the date formatting! So as a user I need to first remember to set the type of field and then set the customized date. Really annoying user workflow here. 

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Community Expert ,
Mar 13, 2024 Mar 13, 2024

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Seems like you're sharing the PDF via Adobe Sign. If Adobe Sign is involved in this workflow I am  not sure why is that happening.

 

I normally prefer to customize my PDFs the way I want field objects to behave. And then I  share my PDFs at work as an email attachment instead of Adobe Sign.

 

Would mind elaborating in a little more detail what type of workflow are you employing? Or. maybe sharing a dummy copy of that PDF with no sensitive data on it?

 

I also forgot to ask if this is happening with just one particular PDF and only with that user, or is it happening with every PDF that you share with any users?

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Community Beginner ,
Mar 14, 2024 Mar 14, 2024

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I'm sending the forms via Acrobat. All of my agreements show up in my Acrobat desktop app. 

 

There are specific pages my clients must sign for me to do work. I populate the e-signature field and Date of Signing field. Acrobat automatically creates clickable fields that it thinks are part of the form (helpful), but the default selection for those fields are what's annoying. For example, it can recognize a place to sign but it defaults to a text field instead of an e-signature field. For the date fields, it defaults to Date with DD/MM/YYYY. I recognize that this is the standard in most countries, but it is not in the US. For every date field on my forms, I have to 1) select Date of Signing then 2) customize the date field. That's an additional 6-10 clicks per client. It adds up when you're processing 100+ forms. 

 

 

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Community Beginner ,
Mar 20, 2024 Mar 20, 2024

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The issue seems to have resolved itself! After enough times of setting the date to MM/DD/YYYY, Acrobat has saved the settings for both Date and Date of Signing fields. It seems like you have to do it with a dozen or so clients before it catches on.

 

Feedback to the team would be to allow users to set the date default from the get go!

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Community Expert ,
Mar 22, 2024 Mar 22, 2024

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Thank you for the update!

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