Changing from Acrobat Standard 2017 to Acrobat Pro 2017

[jimort]

We have Volume Licenses from Acrobat Standard 2017 and Acrobat Pro 2017. On one of our Clients is Acrobat Standard installed. Now the User needs the Pro Version.

I so deinstalled the Standard and installed the Pro Version, but the Program is always recognized as Standard Version.

So how can i change the Program from Standard To Professional? As i said we have both Serials. I thought it just needs to change the serial and doing an Offline Activation again, but that doesnt work that easy.

I dont want to reinstall the whole Client with all the Software on it...

Greetings

Joerg

[try67]

You need to reinstall it. It's a completely different application, with a different installer.

[jimort]

Well Try67, thats should be and it worked at my computer, i tried it the same way at the User´s computer and the program is still recognized as Adobe Acrobat Standard.

Therefore its just one User i will reinstall the whole machine, so i will end the thread.

Thank you anyway and have a nice Chrismas!