changing the email address linked to my adobe account

New Here ,
May 11, 2022 May 11, 2022

Copy link to clipboard

Copied

I have Adobe Acrobat Pro DC 2015 and am logged in to my Adobe account using an email address that no longer is active.

I would like to be able to sign out and sign back in but can't.

How do I change the email address linked to my Adobe account?

TOPICS
General troubleshooting , Install update and subscribe to Acrobat

Views

77

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

New Here , May 19, 2022 May 19, 2022

I emailed Adobe at **scam email address**@outlook.com and they told me my old Adobe account can't be recovered (because the email address it is tied to is no longer functioning, I can't change the password etc) so I had to create a new Adobe account.

 

Likes

Translate

Translate
Adobe Community Professional ,
May 12, 2022 May 12, 2022

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 19, 2022 May 19, 2022

Copy link to clipboard

Copied

LATEST

I emailed Adobe at **scam email address**@outlook.com and they told me my old Adobe account can't be recovered (because the email address it is tied to is no longer functioning, I can't change the password etc) so I had to create a new Adobe account.

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines