Charge for non-existent

[Abra281292168jmm]

I am getting charged $32.39 every month for a non-existent account. The withdrawal is coming from Adobe Acropro Subs XXXXX6000 CA.  I cant ask customer support for help because they say its for "paid" customers, but my account is non-existent.  Please help.

[try67]

If you claim you have no such subscription with Adobe (and it doesn't appear under your account), then contact the bank and ask them to block this payment (and maybe the credit-card it was made with, in case it was stolen).

[Amal.]

Hi @Abra281292168jmm 

Hope you are doing well and sorry to hear that.

This is something better handled by our billing team.

I have shared more details with you in a private message. Please check

Regards

Amal