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Check Box Tool Tip Auto populating : On

New Here ,
Mar 08, 2023 Mar 08, 2023

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I have created a form with check boxes. The tool tip for the check boxes have ": On" either at the end of the tool tip I put in or by itself if I delete my tool tip. How do I get rid of that? If the box is selected/checked or not it still has the ": On" tool tip.  screen shot 2.pngscreen shot 3.pngScreenshot 2023-03-08 145215.png

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Create PDFs , Edit and convert PDFs , PDF forms

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Community Expert ,
Mar 08, 2023 Mar 08, 2023

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Hi,

 

It seems like you are using mutually exclusive checkboxes.

 

When you assign the same field object name to both checkbox widgets and assign t  a unique export value to each one, they will become mutually exclusive (the action cannot affect both field objects at the same time).

 

In which case, the tooltip is not produced from the actual tooltip section, but from the export values that were assigned to each checkbox widget.

 

For example, when you go to the "Options" tab in the "Check Box Properties" dialog window, you may assign "Email" as the export value to one checkbox and "Mail" as the export value for the other one.

 

So, when the user hovers the mouse pointer over any of these two checkboxes, the export value pops up as a visual aid for the user to make an educated choice.

 

As opposite to mutually exclusive, assigning  the same field name to both checkbox widgets but with the same export value to each one of them, this will make them mutually inclusive (the action will affect both at the same time).

 

This is also true if you would assign  a blank export value to both checkboxes, which  will always display the default export value of ":Yes".

 

So, if the user ticks any one of the mutually inclusive checkboxes they will be both selected in unison (which is not what you want).

 

That is why you see the colon  ":" symbol as a prefix, which indicates that the informational tooltip is an export value (not the actual tooltip).

 

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Community Expert ,
Mar 09, 2023 Mar 09, 2023

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Unfortunately, Adobe changed how the application works and it's now impossible to get rid of these export values as a part of the tooltips.

Isn't it great when you spend a lot of effort on the usability of a form, just to have it ruined by someone's careless decision to change the way the application works, for no good reason?

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Community Expert ,
Mar 09, 2023 Mar 09, 2023

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@try67 , @JR Boulay , @Debra268641240rd4 ,

 

That is a really good catch.

 

Then in that case, and until that feature is improved in future updates, what I do in my PDF forms is to type in a generic  tooltip for both checkboxes and assign a text string export value that would make sense to the users when they hover the mouse pointer of those fields.

 

For example:

 

In the tooltip section under the General tab, I would put "This account receives statements via".

 

And then in the export value section under the Options tab I would put an export value (as I suggested earlier) like "Email" for one checkbox and "Mail" for the other checkbox.

 

So, when the users hover the mouse pointer over the checkboxes the tooltip will look (and make sense) to the user as:

 

"This account receives statements via : Email" 

 

Or,

 

"This account receives statements via : Mail" 

 

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Community Expert ,
Mar 09, 2023 Mar 09, 2023

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That's a good approach for the current situation, but it doesn't help with existing forms, nor will it work properly when Adobe eventually decides to change it back (unilaterally and without notice), and then your tooltips won't make sense any longer...

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New Here ,
Mar 09, 2023 Mar 09, 2023

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Thank you so much!! This is a great solution. Thanks for your help!

 

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Community Expert ,
Mar 09, 2023 Mar 09, 2023

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You're welcome.

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Community Expert ,
Mar 09, 2023 Mar 09, 2023

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It's not a careless decision, it think that this has to do with accessibility and assistive reading software.

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Community Expert ,
Mar 09, 2023 Mar 09, 2023

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It is careless because it changes something that form developers have been relying on for years to make their forms work a certain way. You don't always want to expose the export value of a check-box to the end-user, that's why there's a tooltip property. If you want to enable this option then at least there should be a way for the user (or, better yet, the form developer) to disable it, and it should be turned off by default.

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