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check box

New Here ,
Jun 19, 2020 Jun 19, 2020

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adding check boxes to form but when in preview or opened to fill out, if you click on one box, all the check boxes get checked. How can I remedy this. thanks. I'm in acrobat pro DC

 

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Create PDFs , General troubleshooting , How to , PDF forms

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Participant ,
Jun 19, 2020 Jun 19, 2020

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You will get this action if all the checkboxes are the same name and same export value. Not knowing what you are trying to accomplish.

 

If you want the checkboxes to function independently from each other, then they need to have unique names. If they have the same name but you want them to be mutually exclusive, then they need to have unique export values. Same name and different export values will deselect other checkboxes with the same name while checking one.

 

If this helps, great or else please better explain what you are trying to accomplish.

 

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Adobe Employee ,
Jun 19, 2020 Jun 19, 2020

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Hi there

 

We are sorry for the trouble. As described checking one box arks all boxes checked.

 

Is this a behavior with a particular PDF file or with all the PDFs? Please try to create a new PDF form with check boxes and try to select one and check for the issue. If its a file specific issue please share the file with us for testing.

 

What is the workflow/steps taken to create this particular PDF file?

 

What is the version of the Adobe Acrobat DC you are using? To check the version go to Help > About Adobe Acrobat DC and make sure you have the latest version 20.009.20067 installed. Go to Help > Check for Updates.

 

Let us know how it goes

 

Regards

Amal

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New Here ,
Feb 22, 2023 Feb 22, 2023

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Hi, I am learning how to create fillable PDFs on the fly, so I apologize if this questions has already been addressed. I am creating Yes/No checkboxes and Acceptable/Not Acceptable checkboxes. Unfortunately, both Yes and No can be checked. How can I format the checkboxes so that only one option can be selected? Thank you from a newbie at this. 🙂 

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Community Expert ,
Feb 22, 2023 Feb 22, 2023

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Give the checkboxes same name but different export value, for example:

for yes/no checkbox, give both checkboxes name "check" and give one checkbox export value "Yes" and give second checkbox export value "No".

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