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checkbox for printing in gray doesn't work

New Here ,
May 13, 2024 May 13, 2024

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Hello

If I want to print something in gray, the checkbox doesn't work.
It doesn't respond when I tick it, it always prints in color.

Is this a fault of adobe or the printer? Or do I have to change something in my options?
On my older version of adobe (2015) it worked perfect with the same printer.

Evelien373777338eaq_1-1715663129672.png

I know I can print in grayscales if I click to advanced settings, but it would be easy if the checkbox worked.

I have Adobe acrobat pro version 2024.002.20736

 

TOPICS
General troubleshooting , Print and prepress

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