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Checkmark changes to "X", radio buttons change to "Circle" when Acrobat Form is submitted via email.

New Here ,
Jan 10, 2023 Jan 10, 2023

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I have an Acrobat order form that is completed digitally. After completion, the user signs the document and selects the security lock option. Finally, a submit block is submitted for the email transaction (transfer). When the email is opened by the recipient, the checkmarks are now "X's" and the radio button data is changed form a checkmark to a solid round circle. Why is this? Thank you.

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PDF forms

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Community Expert ,
Jan 10, 2023 Jan 10, 2023

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In what viewer is the recipient opening the PDF form?

In what viewer is the user singing and sending the PDF form?

 

 

 

Thom Parker - Software Developer at PDFScripting
Use the Acrobat JavaScript Reference early and often

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