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Click and drag to highlight or move items isn't working in Adobe Pro.

New Here ,
Feb 09, 2023 Feb 09, 2023

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Hi all,

Click and drag stopped working 2 days ago. I read a post elsewhere which suggested using shift and click but this isn't working either. I need this back again as I use this daily for my engineer's work reports. Can anyone suggest anything else?

Thanks

Claire

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Edit and convert PDFs , General troubleshooting

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Community Expert ,
Feb 09, 2023 Feb 09, 2023

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Click & Drag what, exactly? Also, what's the exact version number of the application (You can find it out by going to Help - About Adobe Acrobat), and what's your OS version?

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Adobe Employee ,
Feb 09, 2023 Feb 09, 2023

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Hi Claire28100021a9ok,

 

Thank you for the information. 

 

Would you mind sharing more details on what happens when you try to highlight the text?

Share the Acrobat and OS versions you are using. 

Did you start experiencing this issue recently? 

It would be helpful if you could share the screen recording of what happens at your end.

 

Thanks,

Meenakshi

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