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Code 87 After Failed Installation

Community Beginner ,
May 27, 2024 May 27, 2024

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I have a user who tried to install Adobe Acrobat Pro. It failed after 90%. Now, when he tries to re-install, he gets an Error 87. I tried using the CC cleaner tool, but still got the Error 87. He even tried running the cleaner tool in Safe Mode but still can install Acrobat.

 

Does anyone have a solution for this? I've seen lots of "solutions" but none have worked.

 

Any help is appreciated.

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Install update and subscribe to Acrobat

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Adobe Employee ,
Jun 07, 2024 Jun 07, 2024

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Hi there

 

Hope you are doing well.

 

Please remove the application using the Acrobat cleaner tool https://adobe.ly/3VgSSAP, reboot the computer and reinstall the application using the direct link https://adobe.ly/3wXLt1v and see if that works.

 

Let us know how it goes.

 

~Amal

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