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Color issues in Mountain Lion with Acrobat Pro

New Here ,
Sep 01, 2012 Sep 01, 2012

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I'm not sure I'm in the right forum, but here it goes.

Since upgrading my OS to Mountain Lion, I've noticed  when viewing PDFs output from InDesign 5.5 that once in Acrobat Pro the colors look muted and inaccurate.  I never saw this in Snow Leopard, hence my posting.  Color in InDesign, Illustrator and Photoshop CS5.5 seem just fine, it's only when a PDF is viewed in Acrobat that I see this muted color issue. 

What I'm concerned with is are these problems when viewing only, or is the PDF color range itself screwed up?  I do prepress work and am using an Eizo CG241 display, CS5.5 and Acrobat Pro 10.1.4.

Thanks!

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Print and prepress

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replies 265 Replies 265
Adobe Employee ,
Sep 12, 2013 Sep 12, 2013

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Hi Everyone,

I agree this is not fixed in the Acrobat latest patch release. We are still working to fix this issue on priority. This issue continues to be the top area of focus for us.

Regards,

Deepak

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Community Expert ,
Sep 12, 2013 Sep 12, 2013

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Thanks for letting us know this is being worked on.

Hopefully next time the news will be better …

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Guest
Sep 12, 2013 Sep 12, 2013

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Can't you simply do it the way the Photohop Team did it or the way the InDesign team did it.

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New Here ,
Sep 12, 2013 Sep 12, 2013

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I wonder why the priority has been set up only after such a long time ...

The bug exists since version 10!!!

embarrassing...

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Explorer ,
Sep 12, 2013 Sep 12, 2013

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While I appreciate your updating here on progress, if this is the top area of focus for you, I'd really hate to be at the bottom of Adobe's list. Good luck to us all.

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Community Beginner ,
Sep 18, 2013 Sep 18, 2013

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10.1.8 is out. Anyone tested?

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Explorer ,
Oct 01, 2013 Oct 01, 2013

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10.1.8 is the same for me. For THE premiere imaging suite of products to have one of the apps NOT have proper color management working is unconscionable and unbelievable. Wow.

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Explorer ,
Oct 01, 2013 Oct 01, 2013

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We need to all stop pretending that Adobe cares and move on.

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Enthusiast ,
Oct 01, 2013 Oct 01, 2013

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Move on to what?

What are the alternatives?

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Community Beginner ,
Oct 01, 2013 Oct 01, 2013

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Adobe Cloud of course! At $360/Year... Isn't it great?! NOT.

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Explorer ,
Oct 01, 2013 Oct 01, 2013

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Don't know.

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Explorer ,
Jul 27, 2013 Jul 27, 2013

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Time to face the music, folks. This is obviously not a high priority item for Adobe (or Apple, if it's even their court). I just don't see it getting fixed for Acrobat X users.

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Community Beginner ,
Jul 28, 2013 Jul 28, 2013

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If that's the case I would say that's extremely LAME... they shipped a broken version of Acrobat Pro with CS6 and now expect people to just fork out $200 for their screwup. Not having it.

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Guest
Jul 29, 2013 Jul 29, 2013

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For those like me who scroll to the end of the thread to see if there is a solution. Once agein here. This already was mentioned above by others.

Workaround that works for me

A little Tool, that was specificly written for this bug.

https://github.com/iccir/ColorFaker

I only use this when softproofing in Acrobat and disable it right afterwards because of concerns of side effects when converting to sRGB.

Enjoy softproofing again

JO

As for the rest: The rental model with Creative Cloud will never be an option for me. I'd like to be able to edit the files that are on my hard disk after I stop paying.

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New Here ,
Oct 03, 2013 Oct 03, 2013

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Guest
Oct 04, 2013 Oct 04, 2013

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.

Hey,

maybe the hackers that stole the source code of Adobe Acrobat will fix the bug

Adobe says source code, customer data stolen by hackers

That would be quite embarrassing for Adobe

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Guest
Oct 04, 2013 Oct 04, 2013

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.
We always can use https://github.com/iccir/ColorFaker with Acrobat.

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Enthusiast ,
Oct 04, 2013 Oct 04, 2013

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Johannes Obermayr wrote:

.

Hey,

maybe the hackers that stole the source code of Adobe Acrobat will fix the bug

Adobe says source code, customer data stolen by hackers

That would be quite embarrassing for Adobe

Maybe they will be more interested in fixing this than Adobe.

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New Here ,
Oct 04, 2013 Oct 04, 2013

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it´s sooooo painful. adobe is unable to fix such important bug. (for sooo long time)

But our money is good enough for adobe...

i am very very very sad.

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Community Beginner ,
Oct 07, 2013 Oct 07, 2013

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They probably hope the issue will miraculously ("Please, pleeeeease, go away!“) disappear in Maverics.

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New Here ,
Oct 07, 2013 Oct 07, 2013

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Still cannot see this as a Apple issue when the colour management works OK with Mountain Lion and Acrobat Pro 9! And the rest of the Adobe CS/CC suite.

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New Here ,
Oct 01, 2014 Oct 01, 2014

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Hi All,

Has there been any resolution to this? We have just upgraded from 10.6.8 to 10.9.2 and are now experiencing this.

I won't add any more screen shots, but we are using a proven colour managed workflow, and the only thing which has changed is the upgrade to 10.9 plus a fresh install of CS6.

Again we're on hardware calibrated screens. Indesign and Photoshop match, Acrobat does not.

Any help is greatly appreciated.

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Contributor ,
Oct 19, 2014 Oct 19, 2014

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Hi there ... till now the following ist the only »help« to bring color management back to Acrobat - not testet yet with the latest Yosemite:

There is a workaround (on Mavericks - but it should be the same on Mountain Lion) with Color Faker (http://github.com/iccir/ColorFaker) which seems to work till a fix will come ...

Start Color Faker and switch it on (important that no Adobe Software is running at this time) - start Acrobat ... go back to Color Faker and switch it off ... since you dont close Acrobat it has the Fake Color in its cache and the preview of the color is as it should.

The rest of the Adobe Suite seems  to work normal (Without any guarantee! Please check it out by yourself and post here if you find another issue in this workaround - thanks) ...


Regards

Jörg

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Community Beginner ,
Nov 05, 2014 Nov 05, 2014

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hi there!

just for info: for me colorfaker was the solution i could live with. but now i upgraded to yosemite and colorfaker doesn't work anymore. at least as it should work because now the colors in acrobat looks just too glare. even jörgs workaround couldn't be done any more because colorfaker and acrobat just crashes immediately  when colorfaker ist turned on. it's really ridiculous that nobody (acrobat or apple... still don't understand who should fix it) is able to fix this issue.

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New Here ,
Nov 05, 2014 Nov 05, 2014

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I also can not understand, why this big bug is unfixed for so long time?

Are they sleeping?

Since Acrobat 10 the Bug is still alive, and Adobe doesn´t fix it.

Shame on you

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