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Colors are much too saturated in Acrobat

Participant ,
Nov 17, 2021 Nov 17, 2021

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I have a problem with the color display in Acrobat DC. Everything looks all right in Photoshop, InDesign and Illustrator, but when exporting to PDF and viewing in Acrobat the colors suddenly appear oversaturated. A lot. If I export a file from InDesign and then open the PDF up in Photoshop everything looks normal. Just not in Acrobat. My color settings are synced across all apps (to Europe General Purpose 3).

 I have tried changing settings in Acrobats color management, but nothing changes the appearance.

I also tried uninstalling Acrobat and reinstalling. This actually worked but only for a few days - then back to this frustrating situation. In the meantime, I changed nothing.

I can see a few threads like this but none solved. Anyone have the same problem or at suggestion to a solution?

I have attached a screenshot to highlight the issue.

Best regards, Peter

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Create PDFs , General troubleshooting

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correct answers 1 Correct answer

Community Beginner , Jun 22, 2022 Jun 22, 2022

This worked for me:
The synchronization of the color management between Acrobat DC and Bridge is broken in cause of security options.

Try to uncheck the Sandbox Security in the Security(extended) tab.
Here is a Screenshot from the german version:
AcrobatDC_SandboxSecurity.png

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Community Beginner ,
Jul 11, 2022 Jul 11, 2022

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I can confirm that, the pdf are displayed correctly with your setting. But in this case the color management settings from Bridge are not synchronized.

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Community Beginner ,
Jul 11, 2022 Jul 11, 2022

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Ah yes, I see. Ok.

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Community Beginner ,
Oct 03, 2022 Oct 03, 2022

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It worked.

Even my colors in Indesign were over-saturated, and now it's fine. Had to restart the Mac.

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Community Beginner ,
Feb 09, 2023 Feb 09, 2023

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Just had this exact issue today. Was lost for about half an hour, getting super frustrated.... Was borderline about to check and recalibrate my displays. Thanks so much for finding and sharing this. You saved me a lot of troubleshooting and time. 

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Explorer ,
Jun 04, 2023 Jun 04, 2023

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It worked! THANK YOU!

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New Here ,
Jun 30, 2024 Jun 30, 2024

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Amazing. And infuriating. Thank you so much for figuring this out!

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New Here ,
Jun 30, 2024 Jun 30, 2024

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One additional note: It didn't work immediately for me, even after restarting Acrobat. I had to rename the files (in place, I didn't re-save them) to bust some sort of cache, I guess.

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New Here ,
Sep 18, 2024 Sep 18, 2024

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LATEST

This is the answer. Thank you subcomtom! Some more tips. In addition to the Acrobat setting subcomtom pointed out, you ALSO need to sync your adobe color management settings through Bridge. In Bridge go to Edit -> Color Settings -> and make sure it shows that you're sync'd. I don't use Bridge and I know what I'm doing with color management and don't require its "help". So even if you're color managment settings are consistent in your workflow, Acrobat won't display colors correctly if the Color Settings window in Bridge doesn't show that it's synchronized (as shown in picture below). Not sure why that is, doesn't make sense to me, but here we are. A software restart was also required when I fixed this issue. Thanks again subcomtom!

 

Screenshot 2024-09-18 154212.png

 

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New Here ,
Aug 18, 2022 Aug 18, 2022

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Hey, I just had this problem when exporting in CMYK for print. I resolved it by changing the "default transparency blending color space". Not sure if you tried it already but...Acrobat fix.png

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Community Beginner ,
Sep 09, 2022 Sep 09, 2022

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I am having the same problem, but don't have the same settings as @subcomtom under my security settings. What to do? Can anyone help?

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Community Expert ,
Sep 09, 2022 Sep 09, 2022

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Which version of Acrobat are you using? 

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Community Beginner ,
Sep 12, 2022 Sep 12, 2022

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Here's a screenshot of the version number!

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Explorer ,
Nov 10, 2022 Nov 10, 2022

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Hi - I also seem to have different settings under security settings (enhanced) and also have over saturated colours in adobe reader. Any help with this appreciated! Screenshot 2022-11-10 at 15.46.03.pngScreenshot 2022-11-10 at 15.48.40.png

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Community Beginner ,
Feb 24, 2023 Feb 24, 2023

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Hello! Unchecking "Sandbox Security" in the Security(extended) tab didn't work for me, but playing around with Color Management settings finally did. Try selecting different Working Space options, see what works for you.
Edit/ Preferences/ Color Management
Apple RGB worked best for me. The colors are not 100% the same, but I'd say 98% and are not oversaturated anymore.

Capture.PNG

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