Combine files blocking

[Nisselka]

hello since the last version, I have slowness and acrobat pro ends up blocking when I launch the "Combine files" function. it gets stuck at the “checking protection settings…” step. Does anyone have the same problem? I updated Acrobat Pro to the latest version but nothing works.
Thanks for your help

[Amal.]

Hi there

Hope you are doing well and sorry for the delay.

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.08.20555 installed. Go to Help > Check for updates and reboot the computer once.

Let us know how it goes.

~Amal