Recently I've got a problem with combining files other than pdf.
When I'm trying to combine for example two word files, adobe doesn`t convert them to pdf files and present them combined as it used to, but it tries to save just the first one form the list. When i save it i get only the first of uploaded files.
I already reinstalled adobe DC pro several times and ofc restarted my PC.
Problem occurs with all different file formats but pdf.
Best regards, and please help asap
Hope you are doing well and sorry for the trouble. As described you are unable to combine files other than PDFs
Would you mind sharing the version of the OS and the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 22.1.20142 installed. Go to Help > Check for updates and reboot the computer once.
A small video recording of the steps you are doing and the issue you are experiencing will be very helpful.
Please try to repair the installation from the help menu (Win Only) and see if that works.
You may also try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau... and check
We are sorry to hear that, you may share the video recording via the document cloud as described here https://acrobat.adobe.com/link/home/
Also, check if it's an issue with a specific set of PDF files, please try to combine a different set of PDF files and check if that works.
You may also try to combine the files online here https://acrobat.adobe.com/link/tools/ and check
you should creat a pdf from word then combine the files.
Actually, i do not need to do that on other devices. Just choose a few files (word) select option combine and adobe convert and combine files all at once.
What does you mean with "uploaded files" ?
Uploaded to adobe acrobat dc pro.
Does you mean open with upload?