Combine PDF's and PDFHanlder stop working over a weekend

New Here ,
May 09, 2022 May 09, 2022

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Hi. I have a customer that loses the ability to preview PDF's in outlook, File Explorer and the ability to combine PDF's. I perform a repiar of Acrobat Pro (2015) to resolve the issue. Lately every Monday morning.

No issue over the week. Come Monday morning... issue is back.

I've reinstalled Adobe (used the uninstall utility), Installed Adove Reader DC as wll and followed multiple articles w/o a perminate resolution. Computer is running W10 21H1. Do not see any task that run over the weekend. AV scan is mid week. Computer is fully patched and Adobe is up to date.

No other user is having this issue. All are on W10 21H1 with Acrobat Pro (2015). This is not per user. Issue is there when I login as another account.

Could it be the version of Acrobat?

Any insite would be great.

Create PDFs , Edit and convert PDFs , General troubleshooting , Standards and accessibility







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