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Combine pdfs - Acrobat uses an older version of the file

Explorer ,
Sep 29, 2021 Sep 29, 2021

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I've used "Combine Files" before with no problem. Today, I select the pdfs, click "combine" and it inserts an older file. I have shut down and restarted my computer, recreated and renamed the new pdf (created from InDesign), deleted the old file from my computer, and it still does the same thing. Where is it getting this old file? Is it stored in Acrobat somewhere? And Acrobat just locked up on me and I had to force quit.

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correct answers 1 Correct answer

Explorer , Sep 29, 2021 Sep 29, 2021

Update: I tried quitting Acrobat again, combining some different files, then went back to combine the ones I was having trouble with, and now it works. I don't know why it didn't work before or why it's working now, but I guess we can close this question.

 

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Explorer ,
Sep 29, 2021 Sep 29, 2021

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Update: I tried quitting Acrobat again, combining some different files, then went back to combine the ones I was having trouble with, and now it works. I don't know why it didn't work before or why it's working now, but I guess we can close this question.

 

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Adobe Employee ,
Sep 30, 2021 Sep 30, 2021

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Hi SharonKrushel,

 

Hope you are doing well and thank you for reaching out.

 

It seems that the issue is resolved for now. Thank you for updating the thread.

If you still need any help, let us know.

 

Thanks,

Meenakshi

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Explorer ,
Sep 30, 2021 Sep 30, 2021

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Thank you!

Sharon Krushel
[Personal details removed by moderator: Please do not share your personal information on public platform]

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New Here ,
Nov 15, 2022 Nov 15, 2022

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I'm having this issue too.  I tried the tip above and it did not resolve.  I have an image that shows "tutorial10.jpg" in the folder of jpgs I am combining.  When the jpg is open - the second bullet in the bottom section clearly says "top stick 3" from the end" but when all the images are combined in Acrobat, the old file shows that says "2 inch from the end".   I've turned off computer, quit and updated acrobat.  Please help.  Thanks!

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New Here ,
Nov 21, 2022 Nov 21, 2022

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I'm having this issue too.  I tried the tip above and it did not resolve.  I have an image that shows "tutorial10.jpg" in the folder of jpgs I am combining.  When the jpg is open - the second bullet in the bottom section clearly says "top stick 3" from the end" but when all the images are combined in Acrobat, the old file shows that says "2 inch from the end".   I've turned off computer, quit and updated acrobat.  Please help.  Thanks!

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New Here ,
Feb 19, 2023 Feb 19, 2023

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Also having this problem. Clearly a bug. I've deleted old files, emptied trash, restarted computer.

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