Combining files prefills radio buttons

[Clarence277855854ry6]

When combing 3 blank pdfs into one, the resulting file has what looks to be prefilled radio buttons selected and are not removable.

Pre combine: 

Post combine: 

[Bernd Alheit]

Does you use radio buttons with the same name in the files?

[Clarence277855854ry6]

I don't believe so. The files being combined were created by my client. When I open the combined file in Adobe Pro or Reader the radio buttons are blank. When openned through any browser (Chrome, Edge) they display pre-filled.

[Bernd Alheit]

Use Tools > Prepare Form and look at the field names.

[Dave__M]

Are the radio buttons at all interactive, or are they just images of radio buttons?

Dave

[Clarence277855854ry6]

yes, they're interactive. I was able to combine cleanly using a different application but have not figured out how to do this with Adobe Pro.

[Amal.]

Hi @Clarence277855854ry6 

Hope you are doing well and sorry to hear that

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

Have you started experiencing this issue recently after the new update for Adobe Acrobat?

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 22.3.20310 installed. Go to Help > Check for updates and reboot the computer once.

Also, try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau...

Let us know how it goes.

Regars

Amal