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comment bubble overlaps the comment

New Here ,
Mar 08, 2023 Mar 08, 2023

when i download a pdf file from adobe document cloud, a big red comment bubble overlaps the original comments,  i need to select 1 by 1 all the bubbles to see the comments under it, is there a way for the bubbles not to appear after downloading.

 

Ronnel28168613udb3_0-1678275585953.png

 

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General troubleshooting
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Adobe Employee ,
Mar 09, 2023 Mar 09, 2023

Hi Ronnel_lennoR,

 

Thank you for reaching out.

 

Could you please confirm if this happens with a particular PDF?

Did you add these comment bubbles to the PDF?

If the document is not confidential, would you mind sharing the link to the PDF with us? We will check the file on our end.

 

Let us know if you need any help.

 

Thanks,

Meenakshi

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New Here ,
Apr 07, 2023 Apr 07, 2023

I am getting the same issues.  This is really frustrating.   When my technician emails me the pdf link to download I don't see the speech bubbles.  But when I download it, there they are.  

Daniel29297080dj9u_0-1680878153143.png

 

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New Here ,
Jun 23, 2024 Jun 23, 2024

I have the same problem, please help?

 

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New Here ,
May 31, 2024 May 31, 2024

Has anyone found a fix for this? I can't see what is behind the bubble. Super annoying.

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New Here ,
Jul 12, 2024 Jul 12, 2024
LATEST

What I did to solve it on mobile was Print, then save as PDF

 

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