Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

Comment Pin is not Appered on the Page.

New Here ,
Apr 24, 2023 Apr 24, 2023

My customer transferred to us the under problem. I suggested Comment Preferences controlling, and they controlled but we could not see any problem related to the preferences.

Could you help us with the problem, please?

Problem:

When I opened a comment on the document, other participants can see the comment content with the comment window. But they could not see the comment's pins on the page.

645
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 24, 2023 Apr 24, 2023
LATEST

Another customer has the same problem. We are curious about the cause of the problem.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines