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New Here ,
Jun 04, 2022 Jun 04, 2022

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I found that my problem was asked earlier, but I could not fix my problem with the earlier answer.  My Acrobat Reader DC is up to date and the security settings allow everything that can be chosen.  I can underline, add sticky notes, and make many other comments, but I have a problem adding text comments.  I can write the comment and edit it, but it turns almost invisible whenever I finish working with the text.  The text reappears if I choose the text box but turns invisible again when I choose another area.

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General troubleshooting

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Adobe Employee ,
Jun 06, 2022 Jun 06, 2022

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Hi there

 

Hope you are doing well and sorry for the trouble.

 

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.  If the file is stored on a shared network/drive, please download it to your computer once and try again.

 

Also, make sure you have the recent version of the application installed. Go to help > Check for updates and reboot the computer once.

Also try to repair the installation from the help menu (Win Only) and see if that works.

 

Please try to reset the Acrobat Preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau...

 

You may also try to create a new test user profile with full admin rights in Win or enable the root account in MAC and try using the application there and check.

 

Regards

Amal

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