content moving over the menu bar

[James2199640689vp]

Hi,
I keep getting the behaviour in the attached screen capture. Essentially the content in the window keep repositioning within the app and covering all the menus and making the program very hard to use.
I had the same issue on my previous installation on another laptop but for the life of me cannot remember how I fixed it.
does anyone have any ideas?
Thanks,
James.

[Amal. · Accepted solution]

Hi there

Hope you are doing well and thanks for reaching out.

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.08.20470 installed. Go to Help > Check for updates and reboot the computer once.
 
Also try to repair the installation from the help menu (Win Only) and see if that works.
 
Please try to reset the Acrobat preferences as described here https://adobe.ly/48cNnaX and check.

~Amal

[James2199640689vp]

Hi,
I'm using the following version of adobe, I noticed this seems to only happen when using the old style of adobe DC so I've been using the new one.
I just done the repair installation step and it look like it has fixed it.
[cid:image001.png@01DA5E40.0EF5AB30]


James Baker

[P.I Removed by Moderator]

[Amal.]

Hi there

We are glad to hear that. Feel free to contact us for any assistance required in the future.

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

~Amal