Continous Update

New Here ,
Sep 20, 2022 Sep 20, 2022

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Hello, 

 

Every time I open my Adobe acrobat Pro DC, the update icon starts working... but it never gest to 100% like never.... even if  I keep Adobe open all day... 

 

Is this normal ?  I am feeling like the constant search for the update slows the complete system...

 

Thanks a million for your answers. 

 

TOPICS
General troubleshooting , Install update and subscribe to Acrobat

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Adobe Employee ,
Sep 20, 2022 Sep 20, 2022

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Hi @Judith26205700ktdi 

 

Sorry to hear about your experience.

If we understand the situation correctly, you get an install update dialog box every time you launch Acrobat DC.

In that case, you may try the following steps and see if that helps:

1- Restart your computer first.

2- Run this cleaner tool to remove the existing installer and application’s files traces:

https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

Download the Acrobat installer from here:

https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

3- New install would get you the most recent version of Acrobat. Now launch the application and see if that opens fine.

 

Thanks,

Akanchha 

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