Converted pdf to word, document opens as a red screen?

[andreaw66599615]

I have converted a pdf to word, but when I open the document it opens up a red screen, any ideas please?

[jane-e]

Hi Andrea,

I think we need a little more info, please:

• All the pages?

• It there selectable text in the Word document?

• Is there anything red in the pdf?

• If you save the Word file as a text only file, does the text reappear?

• What were your exact steps to convert the pdf to Word?

Jane

[andreaw66599615]

Its only a one page document, see below

First screen shot is what it is, second screenshot is when its converted

There is nothing red in the pdf

I opened acrobat reader off desktop, file, opened the pdf document, at right hand pane, made sure then the pdf document was showing, selected convert to microsoft word*docx, changed language to UK, selected convert

[jane-e]

Hi Andrea,

In the PDF, what does it say in File > Properties in this section?

The red is in the triangle and the two hexagons. It's a tint of red — maybe in the 10-20% range.

You can't convert from the free Reader to Word unless you subscribe to the PDF pack. You didn't mention it, so I am asking.

https://acrobat.adobe.com/us/en/acrobat/pdf-pack-pricing.html

~ Jane

[andreaw66599615]

Thanks Jane

Below is what it reads....

Didn't think there was red, however, I will ask the lady that did my website

Regards to convertor, I brought the adobe export pdf annual plan?

[jane-e]

Hi Andrea,

Your designer created this in Illustrator, so I did a quick mockup of the triangles in Illustrator. Note that the red triangle has 35% opacity, but the swatch is red.

Saving to Adobe PDF with Illustrator defaults gave me this. Note that both so far are landscape.

I don't subscribe to PDFPack because I have Acrobat Pro so I can't test that part. I exported by going to File > Export to > MS Word > Word Document

In Acrobat Pro, I can then click Settings before doing the conversion. Do you have that option with PDFPack?

If you do, try both Retain Flowing Text and Retain Page Layout to see which works best. Leave the other settings enabled.

In Word, the two shapes became one anchored object. I wondered about that, since Word does not support transparency. Because it made one object out of the two, it worked.

My Word document stayed horizontal. Yours became portrait.

Why does your PDF have all of the printer marks on it? Do you need them?

[andreaw66599615]

Just to add the red is on the Adobe Illustrator file showing the edge of the paper to the printer