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Converting PDF to Word and some words and sentences populate as a picture throughout the document

New Here ,
Jun 24, 2024 Jun 24, 2024

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I am working on a 17 page document and every few paragraphs of the converted version populates as a picture. How do I resolve this withoutb having to retype it?

 

 

 

TOPICS
Edit and convert PDFs , General troubleshooting , PDF

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Adobe Employee ,
Jun 24, 2024 Jun 24, 2024

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Hi @Alexandra380340039j1t 

 

Hope you are doing well and thanks for reaching out.

 

Would you mind sharing the workflow/steps you are doing to export the PDF to MS Word? A small video recording of the same would be very helpful.

 

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.

What is the version of the OS and the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20857 installed. Go to Help > Check for updates and reboot the computer once.

Also try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau...

 

~Amal

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