Copy Count Defaults to 2 Copies

[michaell17489047]

I went into the Adobe PDF preferences and Copy Count is set to 1 Copy but everytime I print to a PDF, the dialog defaults to two copies. Anywhere else I should look to change the default to 1 Copy?

[Meenakshi Negi]

Hi michaell17489047,

Thank you for reaching out.

Please also check the Printer settings. There is a possibility that the default is set as 2 copies for the printer. 

Also, check the "copies" selected in the Print window in Acrobat.

For more information on printing, please refer to the following help document: https://adobe.ly/43xClxJ.

Let us know how it goes.

Thanks,

Meenakshi

[Randy Hagan]

Sometimes a trigger in an application's Print screen, independent of what you've set up for your printer options, will result in you getting different results than you've set up for your printer options. In rare occasions, it may not even be the application you're printing from.

If you have any other Adobe apps I'd start there first, and realize that in those apps you not only have application defaults, you have saved document results as well. So you may have to address the issue more than once to completely eliminate the issue. Then I'd go through the programs that you use regularly. I'd pay special attention to programs that run all the time in the background, like Outlook and other email applications. Since it's consistently two, instead of one, it's likely a setting somewhere in your system. If you can find that, and change the default back, I'm confident that it will likely be the end of your problems.

Hope this helps,

Randy