Create a PDF from a Word document with a PDF attached.

[BWE_]

Whenever I try to create a PDF from a Word document with attached PDF files, the Word document is converted to PDF but loses the attachments. It only retains the image of the attached PDF within the body, but the file itself is lost. Is there any way to keep these attachments so that they can be opened when clicking the link? I know it is possible to attach them afterward, but it takes a lot of time and is a huge rework.

[Meenakshi Negi]

Hi BWE_,

Thank you for reaching out.

If you are using the Acrobat Ribbon in the Word application, please click on Acrobat and Preferences in the tab below. Mark all the boxes under application settings and click the OK button to save the changes. Then try to convert the file. For more information, refer to the following help document: https://adobe.ly/3RQkdIX. 

Let us know how it goes.

Thanks,

Meenakshi

[BWE_]

Thanks for the answer, but it still isn't working. The same issue is happening: the Word document is converted to PDF but loses the attachments. It only retains the image of the attached PDF within the body, but the file itself is lost. Is there another way to do it?