Create a PDF from JPG file

New Here ,
May 04, 2022 May 04, 2022

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For a couple of years now I have been able to create a PDF from JPEG files. And as of last week I can no longer do it. I went through Online Support twice and received two different answers. Would like to know officially why I can no longer create a PDF from a JPEG file? Thank you.

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Adobe Employee ,
May 05, 2022 May 05, 2022

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Hi there

 

Hope you are doing well and sorry to hear that.

 

I have tried to reproduce the issue onmy end and its working fine.

 

What happens when you try to create the PDF from JPG file? o you get any erorr message? If yes, please share the screenshot of the same for a better understanding.

 

Also make sure  you have the recent version 22.1.20117 (Win), 20112 (Mac) installed. Go to Help > Check for updates and reboot the computer once.

 

~Amal

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