I created an Adobe account with my university email assuming that in order to get the student discount, I needed to use my university email. Unfortunately for me, my school does have Adobe Enterprise, but it is not available for students, just faculty members. I have been trying to cancel my subscription, as I was charged and cannot access any of the Adobe Apps, but do not have the ability to even view my plan as my account was created as an Enterprise Account.
I reached out the the IT at my university as I read online that some students had to go directly through their university's Adobe Representative, but was met with no help as they told me it was out of their hands.
I cannot even use the Virtual Assistant to cancel my plan and I am now just stuck, worried I won't be able to get a refund for a subscription I cannot even use.
AdChoices
