Creating a PDF file from an excel document

[Proces&IT]

Hello,

We use Adobe acrobat XI standard.

However, it is not possible to create a PDF file from an Excel document.

Does someone know how we can fix this problem?

[Test Screen Name]

Symptoms?

[try67]

Are you aware that this version is outdated and not supported by Adobe any longer? It's also increasingly not compatible with the current operating systems, so problems are to be expected. However, if you let us know your exact version of Acrobat, Office and the OS, as well as what you tried to do and what the results are, we might have some suggestions for you.

[JR Boulay]

Cannot you "Save as PDF" from the Excel file menu?

[Dave__M]

Please let us know what method you're using to create the PDF - there are quite a few ways.

My best,

Dave

[Proces&IT]

Hello,

Thanks for the replies!

11.0.23 is what we use and thats the final release 

office version is 20 08 

Operating System is: 10.0.19041 Build 19041

However "print to pdf" works but still not able to create a pdf

And indeed not from the excel file menu

[Test Screen Name]

I am confused by your reply, sorry. Office 2008 was a Mac only version. But you say you have Windows. If you have a CURRENT version of Office you need to get a current version of Acrobat. XI is dead for many years - 11.0.23 is final, yes.

[Proces&IT]

Sorry for the misunderstandig,

I mean Office 2020/8 not 2008 

Our versions are the latest 

[Test Screen Name]

Ok, your Office version is the latest, but your Acrobat version is far too old. Do you believe it is up to date? 

[Proces&IT]

Nope, its not up to date unfortunately. Is that neccesary?

[try67]

If you want them to be compatible with each other, yes.