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Creating Adobe PDF progress bar freezes at 70% with no error message

New Here ,
Sep 23, 2022 Sep 23, 2022

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When use Adobe PDF printer printing from QuarkXpress 2020 only, the progress bar goes about 70% and then it freezes. The application is still running properly.

Notepad and Microsoft Office can use Adobe PDF printer properly. 

I have tried to set Adobe PDF Security change to Reconfirm Security for each job, manually install PDF printer, uninstalling/reinstalling and update/repair Adobe Acrobat, and changed the settings of Security(Enhanced) inside Adobe Acrobat Pro. They are not working.

We are a small newspaper media need to use high resoulution settings. See attached for settings and screenshot. 

 

Version:

QuarkXpress 2020 16.3.6

Adobe Acrobat Pro DC 22.002.20212.0

 

default25790237n0ujyl_0-1663959408601.png

default25790237n0ujyl_1-1663959696784.pngdefault25790237n0ujyl_2-1663959752923.png

 

 

 

TOPICS
Create PDFs , General troubleshooting , Print and prepress

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