Crop Tool Broken (10 Years Later?)

Community Beginner ,
Aug 24, 2022 Aug 24, 2022

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Crop tool doesn't work no matter what dimensions you enter. I found a 2012 thread complaining about this; laughable.  And of course the "workaround" doesn't work anymore.

 

Time to cut off Adobe Creative Cloud and find new software vendors.

 

crop failure.png

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Edit and convert PDFs

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Adobe Employee ,
Aug 24, 2022 Aug 24, 2022

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Hi @DJM-LCS 

Sorry to hear about the trouble caused.

You might see this issue after a very long period due to the recent update/latest changes in the application. 

We'll see what could have been the reason that it got affected again.

1- Would you mind sharing the Adobe Acrobat version you are using? To check the version, go to Help > about Acrobat and ensure you have the recent version 22.002.20191  installed. To check the update, Go to Acrobat> Help > Check for updates and reboot the computer once (you must save all the work before restarting)

To download the patch manually, more information about this release is here: Release Notes | Adobe Acrobat, Reader

2- Check with a different file and see the result.

3- Open Acrobat>help>repair Installation once.

 

Thanks,

Akanchha 

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